Frequently Asked Questions

Please read our FAQ before sending us a message.

How do we pack and ship?

Yes you can! Call us from 9am-3pm Eastern standard time at (561) 316-8784‬

Or Email @ hello@zerowasterebelution.com

How to contact us?

By Phone 9am-4pm Eastern standard time. Number – (561) 316-8784‬

By Email – hello@zerowasterebelution.com

Our address – 4361 Okeechobee Blvd. Suite A15  West Palm beach, FL 33409

 
 
How long will delivery take?

Depending on which shipping you choose it can take up to 5 business days to get to you

How secure is shopping in the Online Shop? Is my data protected?

We use a highly secure SSL certificate on our website to ensure a safe shopping experience

What is your return policy?

RETURNS

We want make you happy! In the case you are not, we’ll send you a new size, color, or style, or issue you a quick refund. You have up to 30 days to return items purchased at Zero Waste Rebelution.

Steps to Return:

1. Print out your order confirmation email 

If you do not have your order confirmation email, no problem. You can email us at hello@zerowasterebelution.com and we can resend it to you. 

2. Prep your package 

Pack your unopened items securely, in the original package if possible, and include the print out of your order confirmation email. 

3. Ship it 

When your package is ready, bring it to the post office so they can help you ship the package back to us.  Return shipping costs are at your expense.

Address to: 
Zero Waste Rebelution

4361 Okeechobee Blvd Suite A15

West Palm Beach , FL 33409

 

Thats it!

 
 

EXCHANGES

We will be happy to assist you with a merchandise exchange. If you need to exchange something for the same item, send us an email at hello@zerowasterebelution.com and let us know how we can fix it.

Exchanges can be mailed to:

Zero Waste Rebelution

4361 Okeechobee Blvd Suite A15

West Palm Beach , FL 33409

Oh! and if  you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Unfortunately, we can’t guarantee that we will receive your returned item.

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